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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steven Batiste

June 3, 2025

5  out of  5
rating by Steven Batiste
"John gives great service and follows up"
We responded:
"Hello Steven, thank you for giving us a review. We’re happy to hear that you received great service and follow up with John the agent. We’re happy that we saved you almost $4000 a year on your auto insurance in !! Welcome to John Lam State Farm Agency. "
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SG Essentials

May 30, 2025

5  out of  5
rating by SG Essentials
"John Lam's office is amazing! Works after hours. Very responsive through, phone, text or email. They always take care of me and my family."
We responded:
"Thank you for your kind words about our agency. We take pride in always returning our customers phone, text and email. "
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Douglas Albert

May 27, 2025

5  out of  5
rating by Douglas Albert
"Left another insurance company as my rates almost doubled. Alex with John Lam was outstanding. Saved me money and took great care of me. I appreciate them!!"
We responded:
"Thank you, Douglas. We’re so glad Alex was able to make your transition smooth and help you save money! We appreciate your trust in our team at John Lam State Farm Agency! Looking forward to a long lasting relationship!"
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Laura Hamilton

May 17, 2025

5  out of  5
rating by Laura Hamilton
"I now have all my accounts and Insurance needs with State Farm John Lam agency! Great customer service, John spent a lot of time making sure we were properly covered! Very competitive pricing, Looking forward to a long relationship with State Farm! Thank you, John. Laura Hamilton"
We responded:
"Thank you, Laura, for your thoughtful review and for trusting the John Lam State Farm Agency with all your accounts and insurance needs! It was a pleasure working with you to ensure you’re properly covered, and we’re thrilled to hear you’re happy with our competitive pricing and customer service. Whether you’re in California or Arizona, we’re here to help with all your insurance needs. Looking forward to a long and successful relationship. Thanks again! Warm regards, John Lam and Team "
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Seonyoung Park

May 10, 2025

5  out of  5
rating by Seonyoung Park
"We’ve been with this insurance agency for about two years, and they’ve been amazing! Anytime we have a question, they respond super quickly and always go above and beyond. Chris manages our account and is incredibly responsive—he always replies to calls and emails right away and stays on top of everything. They also make sure we know about every possible discount and never try to upsell or anything. We truly appreciate their honesty and excellent service. Definitely planning to stick with them and recommend to friends and family!"
We responded:
"Hi Seonyoung!! We are so grateful for your continued trust in our agency for the past two years. Chris and the rest of the team at John Lam State Farm Agency were always ready to answer any questions you may have quickly and always go above and beyond! We appreciate your kind words and referrals!"
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RICHARD EHRENKRANZ

April 18, 2025

5  out of  5
rating by RICHARD EHRENKRANZ
"John, thank you so much for all your help.You're were very professional and it was a pleasure working with you"
We responded:
"Thank you, Richard! It was truly a pleasure helping you. We’re always here at John Lam State Farm Agency ready to help you. Thank you for your feedback."
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Alva Torres

April 15, 2025

5  out of  5
rating by Alva Torres
"Alex service was Great, he was professional, patient explained everything even sometimes twice , untill I had a clear understanding of what my policy would provide. Thank You Alex and State Farm Esther T from Tucson Az"
We responded:
"Thank you Ester! We thrilled Alex was able to guide you through their process with care and clarity. Our John Lam State Farm Agency is here for you and everyone in Tucson, Arizona!! Welcome to our family!!"
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Lisa Renzi

April 13, 2025

5  out of  5
rating by Lisa Renzi
"I got a call from John from State farm auto and I was really pleased with the quality of customer service ,John provided was ,polite , knowledgeable and professional and I truly appreciate speaking with a live person who treated me with the most genuine concern in getting me a great quote. Thanks State farm for hiring John Lam he is a star and deserves a raise. I will tell everyone about John of state farm. Have a blessed 2025!"
We responded:
"Thank you so much, Lisa!! I truly appreciate your kind words and I’m glad I was able to assist you personally. Here at John Lam State Farm Agency, recommend it to providing polite, knowledgeable, and professional service. Being here for a customer every time they call or text is important to us. I’m honored to have helped you and looking forward to an amazing 2025 and beyond!! "
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R L

April 3, 2025

5  out of  5
rating by R L
"Thank you-Cathy. Patiently giving me different insurance options. Also, if you are a student, you can apply the good student discount!!"
We responded:
"Thank you so much for your review and business! Being there for a customer each and every time they ask questions and providing the best option is rooted in our core values. Congratulations on your good student discount and continue to thrive at school. We always award our student drivers with an additional discount. "
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Amy Wu

April 3, 2025

5  out of  5
rating by Amy Wu
"Great experience! Chris has quick response times and is super helpful and accommodating with helping us figure out what type of plan we wanted to change to!"
We responded:
"Thank you, Amy for your review loyalty and business with John Lam State Farm Agency. We’re glad you felt. The response was quick and that Chris was super helpful and accommodating, and helping you figure out what type of plan to change to. We appreciate your feedback and thankful you are part of John Lam State Farm insurance agency Family. "
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PHIL YIN

March 28, 2025

5  out of  5
rating by PHIL YIN
"I am fully satisfied with the services this state farm agency has provided so far, in regards to attitudes, knowledges and response time etc. I would recommend it to any of my friends if possible."
We responded:
"Thank you so much for your great review Phil! We’re grateful you are truly satisfied with our service, Team attitude, and fast response time. Your support means a lot to us because it helps families, small businesses in Walnut, Diamond Bar, throughout California, Arizona, Oregon, and Nevada discover our agency. We want all of them to have the same experience."
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Ryan McCrink

March 28, 2025

5  out of  5
rating by Ryan McCrink
"5/5, excellent customer service"
We responded:
"Hello Ryan, thank you so much for giving us a review and so glad you felt we delivered excellent customer service. My entire team is committed to doing this every day and doing our best to help all the customer all their insurance and financial services need. If you have any questions, please don’t hesitate to give us a call."
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Steven Nelson

March 19, 2025

5  out of  5
rating by Steven Nelson
"It was a very good experience and service"
We responded:
"Thank you Steven! We’re glad you had a good experience with loved our service! We appreciate your trust in us and your business and welcome to the John Lam State Farm Agency family ! "
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Vinnette T.

March 13, 2025

5  out of  5
rating by Vinnette T.
"John was very accommodating, and friendly. He went over all my savings and even suggested other savings I could use. He gave me the best rate. John was very reassuring and a great listener in accommodating my needs."
We responded:
"Thank you Vinnette, for review and Business. Glad you felt that John was accommodating and friendl. It’s always great to save you some money too. Welcome to our insurance agency family."
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Dietrich Diller

March 12, 2025

5  out of  5
rating by Dietrich Diller
"Daniel did an amazing job and was incredibly knowledgeable, kind, and transparent. I would highly recommend this company to friends and family. On top of the wonderful service they were able to find me better coverage and at a better rate. A+++ company!"
We responded:
"Thank you for the kind words. We are thrilled to hear that Daniel provided you with kind knowledgeable, and transparent service. Finding you better coverage and better rates or what we strive for. I truly appreciate your recommendation to your friends and family. Thank you and welcome to John Lam State Farm Agency."
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Mary Yeoman

March 4, 2025

5  out of  5
rating by Mary Yeoman
"Although I am brand new to State Farm coverage, I was impressed by John Lamb, the agent who assisted me in securing coverage for my automobile home and an umbrella policy as well. He was very professional."
We responded:
"Hello Mary, thank you so much for your review and Business. We’re glad that you’re impressed by our agent and owner John Lam and so so glad to see that you are well protected with your homeowners auto insurance and umbrella policy. Being professional and providing great service is what we do here at John Lam State Farm agency. "
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Eric Lee

March 3, 2025

5  out of  5
rating by Eric Lee
"Thanks Alex for giving me good rates and always being a great agent to work with!"
We responded:
"Thank you, Eric for your providing us your review. Glad you had a great experience with Alex. Thank you for your business and welcome to John Lam State Farm Agency. "
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Joe

February 22, 2025

5  out of  5
rating by Joe
"I would recommend John Lam to anyone seeking insurance he provides great support to makes sure you are covered with all your insurance needs."
We responded:
"Hello Joe thank you for your review and Business. Our main job is to provide support for all of our customers. "
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panton

February 20, 2025

5  out of  5
rating by panton
"We recently had an accident with our GMC Acadia. I called John's State Farm office and he assisted me with the process of filing a claim with State Farm. John and his staff were very helpful and concerned about our issues and my wife and myself are pleased we have our vehicle and home owners insurance with his State Farm office."
We responded:
"Thank you so much for your loyalty and review. We love helping you and helping all of our customers with other insurance needs. It’s our job to help our customer when they need it most and do our best in making them whole again. "
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Dracon Limbo

February 19, 2025

5  out of  5
rating by Dracon Limbo
"They are very helpful and considerate. They treated like family. Great agency!"
We responded:
"Thank you Dracon for your review and Business. We treat all of our customers as part of our insurance agency family. "
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Carolyn Eleopulos

February 18, 2025

5  out of  5
rating by Carolyn Eleopulos
"Very professional and helpful. Great guy Alex."
We responded:
"Thank you for your business and review. Welcome to John Lam insurance agency."
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Chris Ayala

February 12, 2025

5  out of  5
rating by Chris Ayala
"John and the team have been a great help highly recommend, Communication is outstanding and offer great rates!"
We responded:
"Thank you, Chris for taking the time give us a review. Your recommendation is so important to us and our top goal is always to follow up with our customer with clear communication. "
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Pixie Wegner

February 12, 2025

5  out of  5
rating by Pixie Wegner
"I needed to get ins in AZ for my car. I looked up State Farm ins for lake havasu Az and this number comes up. I call that number and I get one of nicest people to work with. I explain what was going on and he immediately goes to work and gets me a quote. I call my ins guy in mn and explain what’s going on and he says have him call me. So I did that and the next time I spoke to Alex all was set up. He made it so very easy for me. A wonderful person and a very good agency. I advise any one to call and get ins through them!!!!"
We responded:
"Thank you so much for your review and kind words. We’re glad Alex made the process easy and provided great service. Welcome to our State Farm family"
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Riley Wallace

February 10, 2025

5  out of  5
rating by Riley Wallace
"This is by far the best experience I've ever had with an insurance company ! Alex was always looking out for my best interest even after I canceled my business policy . Great people. Great customer service"
We responded:
"Thank you for your review! We’re glad that you have such a great experience with Alex. We’re always here for you regardless. "
Profile photo of Los Angeles Pizzeria Co.

Los Angeles Pizzeria Co.

February 10, 2025

5  out of  5
rating by Los Angeles Pizzeria Co.
"John and his team are amazing. Quick to answer questions and resolve any issues that arise. I highly recommend working with John and his team!"
We responded:
"Thank you for your kind words. We truly appreciate your recommendation and are grateful for the opportunity to assist you in your amazing pizzeria company! Providing quick and reliable service is always our goal and we’re happy to hear that you have an amazing service with our team. Thank you again for your business and loyalty. "