State Farm® Insurance Agent John Lam
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Larry Turner
December 24, 2025
5
out of
5
rating by Larry Turner
"Excellent customer service , and always have the answer to my questions , you guy's are the best 💯💪"
We responded:
"Thank you Larry for your review & loyalty with our agency. We truly value you as our customer. "
Kitty Ruan
December 23, 2025
5
out of
5
rating by Kitty Ruan
"Thank you Chris for helping out! Really quick response."
Andrew Villa
December 18, 2025
5
out of
5
rating by Andrew Villa
"Always a warm welcome when I step into the office."
We responded:
"Thank you, Andrew for your loyalty and business! We always like having you in the office! Go Dodgers!! "
Chris Setter
December 17, 2025
5
out of
5
rating by Chris Setter
"Great customer service and rates!"
We responded:
"Thank you, Chris for your review and business that we’re able to save you some money and always we’re here to provide great customer service to all our customers in California and Arizona"
Jacque Franco
December 17, 2025
5
out of
5
rating by Jacque Franco
"Everyone in the office is very helpful whenever I call in for questions about my insurance policies. They are always very pleasant and courteous."
We responded:
"Thank you, Jacque for your business and review!! here at John Lam State Farm Agency, our office is always here to answer any questions and help you with all your insurance and financial services needs. You can always expect courteous, pleasant, and great customer service each, and every interaction with our amazing team!"
Jamie Guerrero
December 12, 2025
5
out of
5
rating by Jamie Guerrero
"I know that auto insurance can be a chore to deal with, but John Lam’s agency has always done right by me. Chris, in particular, has worked with me time and again to help me when I need it - from thorough explanations to helping with financial difficulties, Chris has always gone above and beyond to help me through the hard times. Thank you."
We responded:
"Thank you, Jaimee for your review and business! You’re right Insurance can be a chore to deal with but it’s our job to make things easy, understanding and simple for our customers to relate to. Chris is one of our many team members that provide world class service! We’re here to help all of our customers in California, Nevada, Arizona, and Oregon"
Robert harrison
December 10, 2025
5
out of
5
rating by Robert harrison
"Great company and great guy, he worked with us.And got everything that we were worried about.Solved, and we now have our insurance with them.We are very excited thank you"
We responded:
"Thank you, Robert for your review and business. Glad we’re able to take all that stress off your shoulder and solve all your concern concerns. You are now with the number one insurance company and the number one Agency."
Ed Shalabi
December 10, 2025
5
out of
5
rating by Ed Shalabi
"Excellent services, excellent friendly, follow ups, always on top of it, I have insured my house and all my vehicles, and I’m extremely satisfied."
We responded:
"Hello Ed, thank you again for your review and business! We always provide excellent service, good neighbor kindness, and care. Glad we were able to always help you with all your insurance and financial services needed. Helping customers in Arizona is what we do best! "
Magaly Nunez
December 6, 2025
5
out of
5
rating by Magaly Nunez
"Alex has been extremely helpful and knowledgeable. I have received great customer service and unbeatable prices!"
We responded:
"Hello Magaly! Thank you for your business and review! Glad we were able to help you save money and make things easy for you. We’re glad that you had a great experience with Alex and finding the right solution for your insurance needs in Arizona."
Carolyn Glumack
December 1, 2025
5
out of
5
rating by Carolyn Glumack
"“I had a wonderful experience with John Lam, my new State Farm agent. His voice was so kind, he spoke professionally, answered every question with patience, and was incredibly thorough. By the end of our conversation, I felt like I had known him all my life. Exceptional service!”"
We responded:
"Thank you so much for your kind words and 5-star review! I’m truly grateful for the opportunity to assist you and am thrilled to hear that you had a wonderful experience. At JOHN LAM State Farm Agency, it’s our goal to make sure each customer feels valued, informed, and supported, whether you’re in Arizona, California, Nevada or Oregon or anywhere else we serve. If you have friends or family in AZ, CA, OR, NV who are looking for exceptional service and personalized insurance solutions, we be honored to help them too. Please don’t hesitate to reach out anytime, we're always here for you and your loved ones!"
Solomon Zhou
November 26, 2025
5
out of
5
rating by Solomon Zhou
"Fast and appropriate service！"
We responded:
"Thank you so much for your 5-star review! I’m glad to hear you appreciated our fast and efficient service. Whether you’re in Arizona, California, or beyond, I’m always here to help with your insurance needs. If you know anyone in AZ or CA who could benefit from the same level of service, feel free to send them my way!"
Michael Mallette
November 21, 2025
5
out of
5
rating by Michael Mallette
"These guys have been great, super easy to work with, super nice and handle all my cars and house with an impound account. Thanks guys been pleased every step of the way."
We responded:
"Thank you so much for your wonderful review! We truly appreciate your kind words and are delighted to hear that you’ve had a smooth, positive experience with us. Making insurance easy and providing caring service for your cars and home is always our top priority. If you have friends or family in Arizona or California who need the same level of service and support, please let them know we’re here to help! Thank you again for being a valued part of JOHN LAM State Farm family."
Jordan Yim
November 12, 2025
5
out of
5
rating by Jordan Yim
"Fast response and very helpful in providing different options of insurance plan:)"
We responded:
"Hello Jordan, thank you so much for your loyalty and business. Thank you also for your review. I’m sorry to see that you did not get a five star service from my team. Please give me a call directly at 909-259-9996 and let me know how we could improve to get a five star review. Thank you."
Duane
November 11, 2025
5
out of
5
rating by Duane
"GettingInsurance with a new company can sometimes be a struggle, but thanks to Candice it was a breeze. Candice was efficient, professional and most kind. I am looking forward to doing business with you, thank you again and best wishes to Candice. I now have a new homeowner's policy along with my automobile. Very competitive premium price.😁😁"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Candice made your transition to State Farm easy and enjoyable. Our team works hard to provide efficient, professional, and friendly service to every customer, and we’re glad you felt supported throughout the process. We appreciate you trusting us with your homeowners and auto insurance needs in Arizona, and we’re committed to offering competitive rates and personalized coverage. Welcome to JOHN LAM State Farm family! "
David Song
November 6, 2025
5
out of
5
rating by David Song
"Bella was nice and helpful"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service with Bella and our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Betty Erkfritz
November 2, 2025
5
out of
5
rating by Betty Erkfritz
"The insurance agent worked very well to get us a great rate on our home and auto insurance."
We responded:
"Thank you so much for your positive feedback! We’re glad to hear you had a great experience and that we could help you find competitive rates for your home and auto insurance here in Arizona. Our team is committed to providing excellent service and personalized coverage to meet your needs. If you ever have any questions or need assistance, please don’t hesitate to reach out. Welcome to John Lam State Farm family!"
Christopher Gaub
October 23, 2025
5
out of
5
rating by Christopher Gaub
"Alex was very professional and did a great job getting my insurance needs addressed. I'm very pleased with the service provided today. I'm sure he does well with all his customers I think the man deserves a raise 👏"
We responded:
"Thank you, Christopher for your business and review regarding your recent experience with Alex. Giving our customer whirl class service is our top priority. Glad we were able to find the right coverage, protection and save you money on your auto insurance and homeowners insurance in Arizona "
Alley Stuen
October 21, 2025
5
out of
5
rating by Alley Stuen
"John was great to work with. He answered all of my questions and adjusted my potential policy many times to help me find a rate that works for me. And he was very kind and helpful while doing so. I'm grateful I was able to work with John directly but hearing his confidence in the rest of his team, I'd be happy to work with anyone there."
We responded:
"Thank you, Alley for your review and business. We’re always here to answer all your questions and make it any changes or adjustments. Saving you money is always important, but finding the right policy to fit your needs is our priority. Our team is here to help you and all of our customers throughout Arizona. "
Cecily Lemons
October 11, 2025
5
out of
5
rating by Cecily Lemons
"John was super kind and very thorough answering all our questions. He is very professional and very patient, as I asked him to explain each of the policies. He listened to us when I told him what was important to my husband and I. We look forward to being part of the State Farm family. We appreciate all the time John Lam spent with us. Enjoy and stay safe. Art & Cecily M."
We responded:
"Thank you, Arti and Cecily for your review and business. Welcome to our family and we’re looking forward to helping you with all your insurance needs. Finding the right insurance company and Agency can be difficult and we’re glad that you chose us. We’re here to help all of our customers in California, Arizona Nevada, Oregon."
Brenda Recinos
October 4, 2025
5
out of
5
rating by Brenda Recinos
"Chris was so great helped me right away with all my questions and helped me get a good quote in my new car"
We responded:
"Thank you, Brenda for your review and business. We’re happy to hear that Kris took care of you and find you the right policy to fit your needs. Welcome to our family."
Juanita Ackerman
September 29, 2025
5
out of
5
rating by Juanita Ackerman
"Home and Auto insurance John was amazing I was tired and testy because I had been on the phone for 2 days talking to insurance agents. My mood quickly changed while dealing with John he got right to the point he found me amazing rates on my home and auto and I'm very happy with this company"
We responded:
"Thank you, Juanita for your review and business. Welcome to our family. Our priorities are to save you money and always put your needs first. Glad we were able to help you insure your home and Auto in Arizona."
Angela Bichel
September 26, 2025
4
out of
5
rating by Angela Bichel
"John was very helpful in getting my insurance lower than what I was paying. Very happy."
We responded:
"Thank you, Angela for your review and business! Happy we were able to help you save money on your insurance in Arizona. "
Sophia Hamburger
September 16, 2025
5
out of
5
rating by Sophia Hamburger
"Kind, helpful and educated"
We responded:
"Thank you, Sophia for your review and business!! "
CLAY BEARDSLEE
September 11, 2025
5
out of
5
rating by CLAY BEARDSLEE
"Can’t be happier with the savings I’m getting from switching to State Farm. I previously had most all of insurance through Geico, and I switched it all too State Farm and I’m saving about $150 a month. I originally only planned on changing my auto insurance but after John broke it down for me, I would have been silly to say no. Thanks John!"
We responded:
"Thank you and welcome to our family!! Glad we’re able to help you save money but more important get your better coverages for your auto and life insurance"
Carmen Sahagun
September 5, 2025
5
out of
5
rating by Carmen Sahagun
"I had such a wonderful experience with John Lam at State Farm. From the very beginning, he was friendly, approachable, and extremely knowledgeable. He took the time to walk me through all of my options and was able to put together a bundle package for my car and renters insurance that gave me even more coverage than I expected—and at a great value. What stood out most was how customer-oriented John is. He truly makes you feel like more than just a policy number. He explained everything clearly, answered all of my questions with patience, and let me know that whenever I need anything, I can call his office and a real person will be there to help. That kind of personal touch is rare these days and really makes a difference. I also love that his office is a small business, because you can feel the extra care and attention in every interaction. If you’re looking for an insurance agent who genuinely puts his customers first and makes the process simple and stress-free, I highly recommend John Lam and his team at State Farm!"
We responded:
"Thank you so much Carmen! We appreciate your sharing your feedback with our Arizona team, John Lam State Farm Agency!! We’re dedicated to making our insurance simple, clear and personal. Wethers it’s auto, home, renters or life insurance. It’ means a lot that you felt cared for and supported every step of the way! we are grateful the opportunity to serve you and our customers in Arizona, California, Oregon , and Nevada !!"