Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Randy Snyder

Randy Snyder

February 23, 2026

5  out of  5
rating by Randy Snyder
"John took his time and made sure I received the best options available for my unique situation involving multiple vehicles and properties.....Thanks!"
Profile photo of JOSE LUIS MEJIA

JOSE LUIS MEJIA

February 23, 2026

5  out of  5
rating by JOSE LUIS MEJIA
"Agent Chris was amazing. He is very knowledgeable and helpful. Thank you!"
Profile photo of Ozzy Ruiz

Ozzy Ruiz

February 19, 2026

5  out of  5
rating by Ozzy Ruiz
"John & his team are great! Super helpful, understanding, transparent. I wish my family and I had known about the great services much sooner!"
We responded:
"Ozzy, thank you for the kind words. We truly appreciate you
what we aim for every day. We are grateful you found our office and look forward to continuing to support you with your insurance means. John Lam State Farm agency"
Profile photo of Carlos Banuelos

Carlos Banuelos

February 19, 2026

5  out of  5
rating by Carlos Banuelos
"I had a pleasant experience with the service from my State Farm agent John Lam. He was very knowledgeable and helpful throughout the whole process that fit the needs of coverage for both Auto and Home. We were able to finalize the transition with savings in my wallet….Thanks John!"
We responded:
"Carlos, thank you for the thoughtful review. I appreciate the opportunity to help with your Auto and Home coverage and make the transition smooth taking the time to understand your needs and funny the right protection while keeping cost competitive is all I our goal. We are grateful for your trust and look forward to being here whenever you need us



"
Profile photo of Jose Meras

Jose Meras

February 18, 2026

5  out of  5
rating by Jose Meras
"John’s very helpful patient and great customer service"
We responded:
"Jose, thank you for the five star review. We appreciate your kind words and are glad you found our team helpful and patience throughout the process providing clear guidance and responsive service for your insurance needs it always a priority. We truly appreciate your support and very glad we were able to help you with your personal Auto, commercial and life insurance."
Profile photo of Mary Lou Sandoval

Mary Lou Sandoval

February 17, 2026

5  out of  5
rating by Mary Lou Sandoval
"I've been with State Farm insurance for over 30 years. For both home and auto insurance. Both the agent and office attendants are respectful and generous with their time. They don't rush me and have always been there when I needed them. One year a drunk driver crashed into our fence and State Farm was there the next day to help resolve things. Recently there was an issue and Chris from the office was very patient with me. He walked me through the process and now everything has been resolved.
I highly recommend State Farm."
We responded:
"Mary Lou, thank you for your continued trust over the years and for taking the time to share your experience. It truly means a lot to our team to support you with your home and auto insurance especially during important moments when you need guidance the most I’m glad Chris was able to walk you through everything and get it resolved, smooth smoothly we sincerely appreciate your loyalty and recommendation. John Lam State Farm Agency"
Profile photo of Barbara Leach

Barbara Leach

February 11, 2026

5  out of  5
rating by Barbara Leach
"Just finished moving my insurance to John at Stare Farm. From the first phone call to the completed transaction he was awesome to work with. Very kind, thorough, and patient. Rates were very good also. Highly recommend."
Profile photo of Justin Vogel

Justin Vogel

February 10, 2026

5  out of  5
rating by Justin Vogel
"I had a great experience working with John on my home, auto, and umbrella policies. He was extremely knowledgeable, responsive, and took the time to make sure everything was structured correctly and competitively priced. The process was smooth from start to finish, and I felt confident knowing I was properly covered without overpaying. If you’re looking for someone who truly understands insurance and looks out for your best interests, I highly recommend John."
We responded:
"Justin, thank you for taking the time to share this. A truly appreciate the opportunity to help with your home auto and umbrella policies structuring coverage correctly and making sure everything is competitively priced is always our priority. I’m glad the process felt smooth from the start to finish and that you feel confident in your protection. That’s exactly how it should be. Thank you again for the trust and recommendation John Lam State Farm Agency."
Profile photo of Mando G

Mando G

February 9, 2026

5  out of  5
rating by Mando G
"I've experienced nothing but great customer service in the many years of coverage for my family. I highly recommend them."
Profile photo of Vicki Lewis

Vicki Lewis

February 4, 2026

5  out of  5
rating by Vicki Lewis
"Candace was a huge help in getting new insurance with State Farm. She's very personable and knowledgeable so it made the process a pleasant one."
We responded:
"Thank you, Vicky for your review and business! We’re glad Candice was able to help you with all your insurance needs. We worked very hard and making sure our entire team are personable and knowledgeable when it comes to helping our customer with your insurance decision and recommendation. We’re so glad you had a great experience."
Profile photo of timothy zheng

timothy zheng

January 27, 2026

5  out of  5
rating by timothy zheng
"Had a small problem with my renter insurance. I call them and Chris answer the phone, he help me get it resolved quick and he was very professional and detailed"
We responded:
"Thank you, Timothy for your review and business. Glad we were able to help you solve your renters insurance problem. When it comes to our customers insurance policies, we’d like to get things done quick, resolve any issues with a very professional manner. "
Profile photo of Yvette Walker

Yvette Walker

January 23, 2026

5  out of  5
rating by Yvette Walker
"John and Chris Lam have been our agents with State Farm for over 20 years plus. They always have had our best interests at heart and their customer services goes above and beyond. Anytime we’ve needed a copy of an insurance card, questions about our policy they are on it. If we email or text their response is immediate, even if it’s a weekend. We are well aware of the insurance rates that are rising but we would never consider changing insurance companies because we know that John and Chris will and have always given us the best rates and they also have the best customer service and you can’t put a price tag on that. We definitely feel confident with State Farm.
Thank you John, Chris & staff at State Farm we appreciate you!"
We responded:
"Thank you so much, Yvette. For taking the time to give us a review. Wr truly value you as our customer for the past 20+ years, we love going above and beyond for all of our customers whether it’s a simple question or length transaction. any time you emailed us or text our office, we take pride in following up on that same day or within 24 hours. giving our customer, the best customer service and rate is always our priority. "
Profile photo of Nicole Tu

Nicole Tu

January 22, 2026

5  out of  5
rating by Nicole Tu
"I am very happy with the customer service from this team. Chris is always available for questions and very quick with the turn around."
We responded:
"Thank you, Nicole for your review and business. Happy to hear that Chris is always there available to answer any of your questions. "
Profile photo of Jesse Cuevas

Jesse Cuevas

January 9, 2026

5  out of  5
rating by Jesse Cuevas
"Hello I have been with John lam and Chris for years and have about 8 automobiles insurance with them, I wouldn't trade them for anything. their whole diamond bar agency is thy most helpful, polite and considerate agent you will work with. thank you John and Chris"
We responded:
"Thank you Jesse for your review and business"
Profile photo of Claire Dong

Claire Dong

December 31, 2025

5  out of  5
rating by Claire Dong
"John B Lam is a highly professional State Farm insurance agent who provided me with expert advice during my recent consultation about auto insurance services. He is very friendly, easy to communicate with, and patiently explained the coverage and details of the auto insurance. The entire process was smooth and efficient, allowing the policy to be set up quickly, and he also helped me save money in a reasonable way. I would like to express my sincere thanks to him and his team."
We responded:
"Thank you Claire for your business and review! Welcome to our insurance agency family! Congratulations on your new car! We take pride in educating our customers and providing them with the best coverage price and service! "
Profile photo of Larry Turner

Larry Turner

December 24, 2025

5  out of  5
rating by Larry Turner
"Excellent customer service , and always have the answer to my questions , you guy's are the best 💯💪"
We responded:
"Thank you Larry for your review & loyalty with our agency. We truly value you as our customer. "
Profile photo of Kitty Ruan

Kitty Ruan

December 23, 2025

5  out of  5
rating by Kitty Ruan
"Thank you Chris for helping out! Really quick response."
We responded:
"Thank you Kitty for your review and loyalty!! "
Profile photo of Andrew Villa

Andrew Villa

December 18, 2025

5  out of  5
rating by Andrew Villa
"Always a warm welcome when I step into the office."
We responded:
"Thank you, Andrew for your loyalty and business! We always like having you in the office! Go Dodgers!! "
Profile photo of Chris Setter

Chris Setter

December 17, 2025

5  out of  5
rating by Chris Setter
"Great customer service and rates!"
We responded:
"Thank you, Chris for your review and business that we’re able to save you some money and always we’re here to provide great customer service to all our customers in California and Arizona"
Profile photo of Jacque Franco

Jacque Franco

December 17, 2025

5  out of  5
rating by Jacque Franco
"Everyone in the office is very helpful whenever I call in for questions about my insurance policies. They are always very pleasant and courteous."
We responded:
"Thank you, Jacque for your business and review!! here at John Lam State Farm Agency, our office is always here to answer any questions and help you with all your insurance and financial services needs. You can always expect courteous, pleasant, and great customer service each, and every interaction with our amazing team!"
Profile photo of Jamie Guerrero

Jamie Guerrero

December 12, 2025

5  out of  5
rating by Jamie Guerrero
"I know that auto insurance can be a chore to deal with, but John Lam’s agency has always done right by me. Chris, in particular, has worked with me time and again to help me when I need it - from thorough explanations to helping with financial difficulties, Chris has always gone above and beyond to help me through the hard times. Thank you."
We responded:
"Thank you, Jaimee for your review and business! You’re right Insurance can be a chore to deal with but it’s our job to make things easy, understanding and simple for our customers to relate to. Chris is one of our many team members that provide world class service! We’re here to help all of our customers in California, Nevada, Arizona, and Oregon"
Profile photo of Robert harrison

Robert harrison

December 10, 2025

5  out of  5
rating by Robert harrison
"Great company and great guy, he worked with us.And got everything that we were worried about.Solved, and we now have our insurance with them.We are very excited thank you"
We responded:
"Thank you, Robert for your review and business. Glad we’re able to take all that stress off your shoulder and solve all your concern concerns. You are now with the number one insurance company and the number one Agency."
Profile photo of Ed Shalabi

Ed Shalabi

December 10, 2025

5  out of  5
rating by Ed Shalabi
"Excellent services, excellent friendly, follow ups, always on top of it, I have insured my house and all my vehicles, and I’m extremely satisfied."
We responded:
"Hello Ed, thank you again for your review and business! We always provide excellent service, good neighbor kindness, and care. Glad we were able to always help you with all your insurance and financial services needed. Helping customers in Arizona is what we do best! "
Profile photo of Magaly Nunez

Magaly Nunez

December 6, 2025

5  out of  5
rating by Magaly Nunez
"Alex has been extremely helpful and knowledgeable. I have received great customer service and unbeatable prices!"
We responded:
"Hello Magaly! Thank you for your business and review! Glad we were able to help you save money and make things easy for you. We’re glad that you had a great experience with Alex and finding the right solution for your insurance needs in Arizona."
Profile photo of Carolyn Glumack

Carolyn Glumack

December 1, 2025

5  out of  5
rating by Carolyn Glumack
"“I had a wonderful experience with John Lam, my new State Farm agent. His voice was so kind, he spoke professionally, answered every question with patience, and was incredibly thorough. By the end of our conversation, I felt like I had known him all my life. Exceptional service!”"
We responded:
"Thank you so much for your kind words and 5-star review! I’m truly grateful for the opportunity to assist you and am thrilled to hear that you had a wonderful experience. At JOHN LAM State Farm Agency, it’s our goal to make sure each customer feels valued, informed, and supported, whether you’re in Arizona, California, Nevada or Oregon or anywhere else we serve.

If you have friends or family in AZ, CA, OR, NV who are looking for exceptional service and personalized insurance solutions, we be honored to help them too. Please don’t hesitate to reach out anytime, we're always here for you and your loved ones!"