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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gregory McClain

Gregory McClain

June 3, 2026

5  out of  5
rating by Gregory McClain
"Very thankful for meeting my insurance needs again"
We responded:
"Gregory, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent John B Lam’s Team—we are always here to help!"
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Anna Marie Pain

June 3, 2026

5  out of  5
rating by Anna Marie Pain
"Alex, was very pleasant and knowledgeable about the insurance I was looking for. I will definitely refer his name to my friends."
We responded:
"Thank you so much for the 5-stars, Anna! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help"
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Donna

June 3, 2026

5  out of  5
rating by Donna
"Candace is the best! Explained everything, worked on prices, the best plan for me!! I felt very at ease with Candace as we worked through the different plans and everything else that needed to be taken care of! Very professional, knowledgeable and most of all friendly!"
We responded:
"Thank you for the 5-star review, Donna! Here on State Farm Agent John B Lam’s Team, we are proud to serve our community and appreciate your recognition. "
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Ricardo Armenta

June 3, 2026

5  out of  5
rating by Ricardo Armenta
"Very professional and informative about my home insurance &car insurance. Very painful."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. "
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kailey peters

May 29, 2026

5  out of  5
rating by kailey peters
"Spoke with Candice! She was so nice and helpful. Haven’t ever spoke with an insurance company with actual helpful people before. 10/10 experience"
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PETE SANCHEZ

May 28, 2026

5  out of  5
rating by PETE SANCHEZ
"It is with great pleasure that I endorse Candice Pages as a Professional agent for State Farm Insurance. ( John Lam Agency, Diamondbar CA.) Candice has reached out to me several times in attempt to earn my business and make me a customer. It is because of her persistence that I gave her the opportunity to give me an auto quote which I am very pleased with. She has gone above and beyond through many emails and phone calls to ensure that my needs were addressed properly and has my full support as an agent for my future business. Thank you for all that you have done for Me Candice! Pete Sanchez"
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David Hermoza

May 28, 2026

5  out of  5
rating by David Hermoza
"Amazing experience! John and Chris have been very attentive and cordial at all times!"
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Chuck Monell

May 19, 2026

5  out of  5
rating by Chuck Monell
"Absolutely the best !!! thanks"
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El Compa Freddy

May 16, 2026

5  out of  5
rating by El Compa Freddy
"The service is great and the people working there are the best. State farm is a great insurance i really recommend it 💙"
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Jesus Ortega

May 1, 2026

5  out of  5
rating by Jesus Ortega
"I SPOKE TO CANDICE PAGES,SHE WAS GREAT VERY NICE,State farm has a excellent employee there .Thanks"
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Luis

April 23, 2026

5  out of  5
rating by Luis
"I asked my agent regarding my increase on 2 vehicles. He simply asked to me to forward my mileage for the vehicles. He followed up a week later requesting the information after I forgot. After sending the information I received over $300 refunded..than I recieve a follow up phone call with the good news. More than an agent like a partner."
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Axl Calamonici

April 11, 2026

5  out of  5
rating by Axl Calamonici
"John, Chris, and the rest of the team are very understanding and quick to help with all my insurance needs! I would highly recommend them to anyone looking for insurance"
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joseph guzman

April 4, 2026

5  out of  5
rating by joseph guzman
"Great service!"
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Cameron Balderrama

March 31, 2026

5  out of  5
rating by Cameron Balderrama
"Two thumbs up and great service!"
We responded:
"Thank you, Cameron for your review and business! "
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Dustin Cross

March 7, 2026

5  out of  5
rating by Dustin Cross
"John and Alex were excellent to deal with switching insurance for me was overwhelming ,And they really helped a lot. Great guys. I would recommend them to anybody for personal or business options. They helped my heating and cooling business get the insurance I need and walk me through every process."
We responded:
"Thank you, Dustin for your review and business! We enjoyed every meeting we had and helping you save money, transition your insurance policies to State Farm and our office! Thank you for your recommendation and we are so happy to help you with all your personal and business insurance needs! "
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JOSE LUIS MEJIA

February 23, 2026

5  out of  5
rating by JOSE LUIS MEJIA
"Agent Chris was amazing. He is very knowledgeable and helpful. Thank you!"
We responded:
"Thank you, Jose for your review and business! Chris is one of the best and very knowledgeable. Glad he was helpful and helping you with all your insurance needs. "
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Carlos Banuelos

February 19, 2026

5  out of  5
rating by Carlos Banuelos
"I had a pleasant experience with the service from my State Farm agent John Lam. He was very knowledgeable and helpful throughout the whole process that fit the needs of coverage for both Auto and Home. We were able to finalize the transition with savings in my wallet….Thanks John!"
We responded:
"Carlos, thank you for the thoughtful review. I appreciate the opportunity to help with your Auto and Home coverage and make the transition smooth taking the time to understand your needs and funny the right protection while keeping cost competitive is all I our goal. We are grateful for your trust and look forward to being here whenever you need us "
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Mary Lou Sandoval

February 17, 2026

5  out of  5
rating by Mary Lou Sandoval
"I've been with State Farm insurance for over 30 years. For both home and auto insurance. Both the agent and office attendants are respectful and generous with their time. They don't rush me and have always been there when I needed them. One year a drunk driver crashed into our fence and State Farm was there the next day to help resolve things. Recently there was an issue and Chris from the office was very patient with me. He walked me through the process and now everything has been resolved. I highly recommend State Farm."
We responded:
"Mary Lou, thank you for your continued trust over the years and for taking the time to share your experience. It truly means a lot to our team to support you with your home and auto insurance especially during important moments when you need guidance the most I’m glad Chris was able to walk you through everything and get it resolved, smooth smoothly we sincerely appreciate your loyalty and recommendation. John Lam State Farm Agency"
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Barbara Leach

February 11, 2026

5  out of  5
rating by Barbara Leach
"Just finished moving my insurance to John at Stare Farm. From the first phone call to the completed transaction he was awesome to work with. Very kind, thorough, and patient. Rates were very good also. Highly recommend."
We responded:
"Thank you, Barbara for your kind words and business! I enjoy chatting with you and helping you with all your insurance needs. Thank you for the recommendation."
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Nicole Tu

January 22, 2026

5  out of  5
rating by Nicole Tu
"I am very happy with the customer service from this team. Chris is always available for questions and very quick with the turn around."
We responded:
"Thank you, Nicole for your review and business. Happy to hear that Chris is always there available to answer any of your questions. "
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Jesse Cuevas

January 9, 2026

5  out of  5
rating by Jesse Cuevas
"Hello I have been with John lam and Chris for years and have about 8 automobiles insurance with them, I wouldn't trade them for anything. their whole diamond bar agency is thy most helpful, polite and considerate agent you will work with. thank you John and Chris"
We responded:
"Thank you Jesse for your review and business"
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Claire Dong

December 31, 2025

5  out of  5
rating by Claire Dong
"John B Lam is a highly professional State Farm insurance agent who provided me with expert advice during my recent consultation about auto insurance services. He is very friendly, easy to communicate with, and patiently explained the coverage and details of the auto insurance. The entire process was smooth and efficient, allowing the policy to be set up quickly, and he also helped me save money in a reasonable way. I would like to express my sincere thanks to him and his team."
We responded:
"Thank you Claire for your business and review! Welcome to our insurance agency family! Congratulations on your new car! We take pride in educating our customers and providing them with the best coverage price and service! "
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Larry Turner

December 24, 2025

5  out of  5
rating by Larry Turner
"Excellent customer service , and always have the answer to my questions , you guy's are the best 💯💪"
We responded:
"Thank you Larry for your review & loyalty with our agency. We truly value you as our customer. "
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Kitty Ruan

December 23, 2025

5  out of  5
rating by Kitty Ruan
"Thank you Chris for helping out! Really quick response."
We responded:
"Thank you Kitty for your review and loyalty!! "
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Andrew Villa

December 18, 2025

5  out of  5
rating by Andrew Villa
"Always a warm welcome when I step into the office."
We responded:
"Thank you, Andrew for your loyalty and business! We always like having you in the office! Go Dodgers!! "